Effective Date: 2018
Talaria eBikes USA (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase from us.
1. Information We Collect
When you use our website, we may collect:
- Personal Information: Name, email, phone number, billing/shipping address, and payment details.
- Account Information: Login credentials if you create an account.
- Order Details: Products purchased, order history, and service requests.
- Technical Data: IP address, browser type, device information, cookies, and usage data.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders.
- Provide customer support and respond to inquiries.
- Improve website performance and user experience.
- Send order updates, promotions, and newsletters (you may opt out anytime).
- Comply with legal obligations and fraud prevention.
3. Sharing Your Information
We do not sell or rent your personal data. We may share limited information with:
- Service Providers: Payment processors, shipping carriers, and IT support.
- Legal Authorities: When required by law, regulation, or to protect our rights.
- Business Transfers: If we merge, sell, or transfer assets, customer data may be included.
4. Cookies & Tracking Technologies
Our website uses cookies and similar tools to enhance browsing, track usage, and improve performance. You can adjust your browser settings to block cookies, but some features may not function properly.
5. Payment Security
We use trusted third-party payment processors (e.g., PayPal, Affirm, credit card providers). We do not store or process your full payment information on our servers.
6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law.
7. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Request data portability or restriction of processing.
To exercise these rights, contact us at [your email address].
8. Children’s Privacy
Our website and services are not directed to individuals under 13. We do not knowingly collect data from children.
9. International Customers
If you are outside the U.S., please note your information may be processed and stored in the United States, where data protection laws may differ from your country.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
Talaria eBikes USA
1260 N Central Expy #1200, Richardson, TX 75080, USA
75080
Email: support@ustalariaebike.com